Privacy Policy

Data we collect

The following is a list of information Teslemetry may collect to operate this service.

• Your name, email address, and profile photo URL registered with Tesla (if you provide the user_data scope).
• Tesla Unique ID (UID), OAuth access token, refresh token, expiration, approved scopes, and server region (North America or Europe).
• Vehicle Identification Numbers, display names, access type, the status of the virtual key, command signing requirement, and vehicle factory options (to generate the vehicle image).
• The entire vehicle_data endpoint may be cached.
• Realtime Vehicle telemetry may be cached if this feature has been enabled.
• Energy site IDs, and their components such as solar, batteries, and wall connectors.
• Your Paddle customer identifier and current subscription status.
• All configuration you enter into the Teslemetry console, such as telemetry fields and webhooks.
• All API requests excluding the response body are logged for troubleshooting and security purposes.

Data we share

We share you email address (if we have it) with Paddle during checkout for prefill.

When you interact with the help beacon or email [email protected], we send your name, email address (if we have it), unique ID, and details about your subscription, to the Help Scout platform to assist us in providing you customer support.

If you click a Teslemetry advertisement, we may share the result of that click (such as starting a trial or paid subscription) with the advertiser, along with a hashed unique ID.

If you are using Teslemetry for Tint, we will share your vehicle data with them as configured during onboarding.

Cookies

Teslemetry only uses a cookie for API authentication. Third party services the Teslemetry website interacts with might also use cookies, such as:

• Tesla authentication will have cookies associated with .tesla.com.

Third party processors

• Paddle - Merchant of record that handles subscriptions, payments, and tax obligations. (Buyer terms)
• Google Cloud Platform - Virtual server hosting, and Firestore databases. (Platform terms)
• Cloudflare - Hosts this website, load balancing, and provides privacy focused analytics. (Terms)
• Hetzner - Virtual server hosting. (Privacy Policy)
• Help Scout - Customer support platform. (Privacy Policy)

You can delete your Teslemetry account and data at teslemetry.com/delete. You can revoke access to your Tesla account at auth.tesla.com.